Terms of Service

Terms of Service

Effective Date: March 17, 2026

These Terms of Service govern your access to and use of gofullbloom.co, any related pages, forms, SMS programs, consultations, communications, and services offered through Full Bloom, a service offering of kellyberd LLC. By using the website, submitting information, opting into communications, booking a consultation, or engaging with our services, you agree to these Terms.

1. Business Identity

kellyberd LLC operates the Full Bloom service offering. Full Bloom is not a separate legal entity. For purposes of these Terms, “Company,” “we,” “us,” and “our” mean kellyberd LLC, and “Full Bloom” means the related website, service offering, communications, and branded materials presented at gofullbloom.co.

2. Eligibility and Business Use

The website and services are intended for business users and adults at least 18 years old. By using the website or services, you represent that you are legally able to enter into a binding agreement and that any information you provide is accurate, current, and complete.

3. Website and Service Description

Full Bloom provides marketing and automation services designed to help med spas improve patient acquisition, lead response, scheduling, reactivation, and related operational performance. Website content is provided for general information, lead intake, consultation scheduling, and service engagement purposes. Any detailed scope, pricing, service levels, guarantees, deliverables, timelines, or client-specific commitments are governed by separate written proposals, agreements, or order forms if applicable.

4. SMS Messaging Program Terms

Program Name: Full Bloom SMS Program, operated by kellyberd LLC.

Program Description: This messaging program sends text messages to individuals who submit their information through gofullbloom.co and explicitly opt into SMS communications. Depending on the consent selected, messages may include special offers, discounts, service updates, consultation reminders, onboarding messages, implementation reminders, billing alerts, support communications, and account-related notices related to Full Bloom services.

Consent Method: Consent is collected through website forms using separate, optional checkboxes for marketing and non-marketing text messages. Consent is not a condition of purchase. If a user selects one or more SMS checkboxes, we maintain records of the consent action, message type selected, date, time, and related form submission details for compliance purposes.

Message Frequency: Message frequency varies based on your interactions with us, your consent choices, and the stage of your relationship with Full Bloom.

Rates: Message and data rates may apply. Please check with your wireless carrier for details about your text plan or data plan.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. After we process your request, you may receive one final confirmation message and no further SMS messages will be sent unless you opt in again.

Help: For help, reply HELP to any message or contact us at hello at kellyberd dot com or 404-919-0487.

Carriers: Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your wireless provider, network availability, device capability, and other conditions outside our control.

Privacy Policy Link: For information about how we collect, use, and protect personal information, please review our Privacy Policy at https://gofullbloom.co/privacy-policy.

5. User Responsibilities

You agree to use the website and any related tools lawfully and in a way that does not interfere with the rights or use of others. You agree not to submit false information, attempt unauthorized access, upload malicious code, misuse forms, impersonate another person or entity, scrape restricted content in violation of applicable law, or use the website for unlawful, abusive, or deceptive purposes.

6. Appointments, Consultations, and Communications

If you book a consultation or request information, you agree that we may contact you using the communication methods you selected or otherwise authorized. Consultation availability, response times, and follow-up timing may vary. We reserve the right to reschedule or decline meetings, requests, or service engagements at our discretion.

7. Payments, Proposals, and Service Agreements

Public website content does not itself create a binding commitment to deliver services at a specific scope, timeline, or outcome. If you become a customer, payment terms, fees, ad-spend responsibility, cancellation terms, service scope, guarantees, and deliverables will be set out in separate written documents, invoices, payment authorizations, or client agreements. In the event of a conflict between these Terms and a signed client agreement, the signed client agreement will control for the applicable service relationship.

8. Intellectual Property

The website, branding, graphics, text, design elements, trademarks, service marks, logos, and related content are owned by kellyberd LLC or used with permission and are protected by intellectual property laws. Except as expressly allowed by us in writing, you may not reproduce, republish, distribute, modify, reverse engineer, or commercially exploit website content.

9. User Submissions

If you submit comments, feedback, testimonials, suggestions, intake details, media, or other materials to us, you represent that you have the right to submit them. Unless prohibited by law or a separate written agreement, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display such submissions for business purposes related to providing services, improving operations, marketing, or documenting results. We will handle any personal information included in submissions in accordance with the Privacy Policy.

10. Third-Party Tools and External Services

The website or services may rely on external software, embedded tools, payment processors, scheduling platforms, analytics services, communication platforms, or advertising tools. We are not responsible for outages, interruptions, inaccuracies, or policy changes caused by external platforms. Use of those services may also be subject to their own terms and policies.

11. Disclaimers

The website and all content are provided on an “as is” and “as available” basis. To the maximum extent allowed by law, kellyberd LLC disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee uninterrupted access, error-free operation, specific business results, or that the website or communications will always be available, secure, or free from harmful components.

12. Limitation of Liability

To the fullest extent permitted by law, kellyberd LLC and its owners, personnel, contractors, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity, or anticipated savings, arising out of or related to your use of the website, communications, or services, even if advised of the possibility of such damages. To the extent liability cannot be fully excluded, the total liability of kellyberd LLC for claims arising out of these Terms will not exceed the amount you paid us, if any, for the specific website-related service giving rise to the claim during the three months before the event first occurred.

13. Indemnification

You agree to defend, indemnify, and hold harmless kellyberd LLC and its officers, owners, employees, contractors, agents, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, your misuse of the website or services, your violation of applicable law, or your infringement of any rights of another person or entity.

14. Suspension and Termination

We may suspend, restrict, or terminate access to the website, communications, forms, scheduling tools, or services at any time, with or without notice, if we believe you violated these Terms, created risk, submitted inaccurate information, misused the website, or if suspension is needed for security, legal, or operational reasons.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Any dispute arising out of or relating to these Terms, the website, or related services will be resolved exclusively in the state or federal courts located in Fulton County, Georgia, unless applicable law requires otherwise or the parties agree to a different dispute process in a separate written agreement.

16. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted at the applicable Terms URL with a revised effective date. Continued use of the website or services after the revised Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.

17. Contact Information

kellyberd LLC

Full Bloom service offering

Website: https://gofullbloom.co

Privacy Policy: https://gofullbloom.co/privacy-policy

Email: hello at kellyberd dot com

Phone: 404-919-0487

Mailing Address: 1954 Airport Rd, Unit #996, Atlanta, GA 30341