Privacy

Privacy Policy

Effective Date: March 1, 2026

Last Updated: March 1, 2026

kellyberd LLC, operating the Full Bloom service offering at gofullbloom.co, respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect, how we use it, the choices you have, and how our SMS practices work. For purposes of this Policy, “Company,” “we,” “us,” and “our” mean kellyberd LLC. “Full Bloom” refers to the service offering, website, and related business activities operated by kellyberd LLC.

1. Scope of This Policy

This Policy applies to information collected through gofullbloom.co, our forms, scheduling pages, chat tools, advertising lead forms, onboarding flows, customer support communications, and SMS or email communications related to Full Bloom. It does not apply to third-party websites, platforms, or services that we do not control, even if they are linked from our website.

2. Information We Collect

We collect information you provide directly, information collected automatically when you use our website, and information created through your interactions with us.

Contact and identity information, such as name, email address, phone number, company name, website, business details, and any information you submit through forms, chat, scheduling pages, or support requests.

Account, transaction, and service information, such as consultation details, proposal data, onboarding responses, billing contact information, contract information, service history, implementation notes, and records of communications with our team.

SMS and communication preference information, such as consent selections, opt-in timestamps, opt-out records, HELP requests, confirmation records, campaign selections, and messaging history needed to operate our communication programs and maintain compliance records.

Device and usage information, such as IP address, approximate location derived from IP, browser type, operating system, referral source, page visits, session activity, clicks, and interaction data collected through cookies, pixels, analytics tools, and similar technologies.

Professional and business information you choose to provide, such as med spa business information, marketing goals, service needs, advertising readiness, and related business context needed to evaluate or deliver our services.

3. How We Use Information

We use personal information for legitimate business purposes connected to operating Full Bloom and servicing our leads, prospects, and customers.

To operate, maintain, and improve our website, services, communications, and user experience.

To respond to inquiries, schedule consultations, deliver proposals, onboard customers, and provide support.

To send marketing communications when you separately consent to receive marketing text messages or email communications.

To send non-marketing communications such as consultation reminders, service updates, account notices, support responses, implementation reminders, onboarding updates, billing alerts, and other service-related communications.

To maintain records demonstrating consent choices, compliance activity, and communication preferences.

To secure our website, detect fraud, prevent abuse, troubleshoot errors, and enforce our agreements.

To comply with legal obligations, regulatory requirements, lawful requests, and internal recordkeeping needs.

4. SMS Messaging and Consent Records

If you choose to opt into SMS communications, we will use your mobile number and related consent records to administer the messaging program you selected. Our website form uses separate, optional consent checkboxes for marketing and non-marketing messages. You may opt into one, both, or neither, depending on the choices available on the form at the time of submission. Consent to receive SMS messages is not a condition of purchase.

Marketing messages may include special offers, discounts, event notices, updates about Full Bloom services, or similar promotional content. Non-marketing messages may include consultation reminders, support responses, onboarding updates, implementation reminders, account-related notices, service communications, and related operational messages. Message frequency varies. Message and data rates may apply. You can reply STOP to opt out or HELP for help at any time.

5. Required Mobile Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except aggregators and providers of the text message services necessary to deliver the SMS program.

6. Vendors and Operational Service Providers

We may use vendors, processors, subcontractors, and software tools that help us operate our business and website. These may include website hosting providers, analytics providers, CRM platforms, scheduling tools, payment processors, communication platforms, advertising tools, document management systems, support tools, and messaging delivery providers. These providers may process information on our behalf only as needed to provide their services to us and subject to confidentiality and security obligations.

If any section of this Policy refers to operational vendors, processors, subcontractors, service providers, or platform partners, all such references must be read together with the mobile data protection statement above. All categories of sharing described in this Policy exclude text messaging originator opt-in data and consent, except for aggregators and providers of the text message services necessary to deliver messages you requested.

7. Cookies, Analytics, and Similar Technologies

We and our website tools may use cookies, pixels, local storage, tags, scripts, and similar technologies to remember preferences, analyze traffic, understand campaign performance, improve website experience, and support advertising and remarketing activities. You can control cookies through your browser settings, though some website features may not function properly if certain technologies are disabled.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business records, support legal compliance, resolve disputes, enforce agreements, and maintain consent records. Retention periods may differ depending on the type of information, the sensitivity of the data, and applicable legal requirements.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures may include access controls, account protections, encryption where appropriate, vendor diligence, internal process controls, and data minimization practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Choices and Rights

Depending on where you live, you may have the right to request access to personal information, request correction, request deletion, or object to certain processing activities. You may also withdraw consent for future marketing communications at any time.

Email opt-out: Use the unsubscribe link in marketing emails.

SMS opt-out: Reply STOP to any SMS message you receive from us.

Support request: Reply HELP to an SMS message or contact us using the details listed below.

Cookie controls: Adjust browser or device settings to manage cookies and similar technologies.

11. Children’s Privacy

Our website and services are intended for business use and are not directed to children under 18. We do not knowingly collect personal information from children under 18 through the Full Bloom website or SMS program.

12. External Links and Third-Party Sites

Our website may contain links to external websites, embedded tools, or third-party services. We are not responsible for the privacy or content practices of those services, and this Policy applies only to information collected by or on behalf of kellyberd LLC in connection with Full Bloom.

13. Business Transfers and Legal Compliance

We may disclose information if reasonably necessary to comply with applicable law, enforce our agreements, respond to lawful requests, protect rights or safety, or support a business transition such as a merger, acquisition, financing, restructuring, or sale of assets. If such an event occurs, information will remain subject to the commitments stated in this Policy and any additional legal requirements that apply.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted at the applicable Privacy Policy URL with a revised effective date. Continued use of the website or services after the updated Policy becomes effective constitutes acceptance of the updated terms to the extent permitted by law.

15. Contact Information

kellyberd LLC

Full Bloom service offering

Website: https://gofullbloom.co

Email: hello at kellyberd dot com

Phone: 404-919-0487

Mailing Address: 1954 Airport Rd, Unit #996, Atlanta, GA 30341